You do not necessarily have to contact us. Please follow the instructions below: Check to see if the expiration date has past on the card you have on file in your GunsAmerica account. If that’s all it is you will then need to: 1. Delete the old card information and enter the information again, with the updated expiration date (see the HOW TOs below). 2. Activate the new card information in our system by manually making payment for any invoice that is due or past due (see the HOW TOs below). Auto-payment will resume with the next billing cycle. If the expiration date was not the reason for the failed charge you will need to contact the issuer of your card and ask them why the charge failed. We are not given that information. We cannot tell you “why”. Based on the information they give you, you should do one of the following: 1. If they say there is no problem OR the problem is resolved you will need to test the card information in your GunsAmerica account by manually making payment for any invoice that is due or past due (see the HOW TO PAY INVOICES below). If it works, and you get a “Thank you for your payment” message, auto-payment will resume with the next billing cycle. If it does not work see # 2. 2. If there is a problem that cannot be immediately resolved with the card you will need to remove the old card in your GunsAmerica account and place a new card on file (follow HOW TO UPDATE/CHANGE CREDIT CARD INFO below). HOW TO UPDATE/CHANGE CREDIT CARD INFO: * Login * Click on My GunsAmerica. * Hover over Accounting in the menu at left. * Click on Credit Cards. * Delete the old card (yes, even if just the expiration date needs to be changed) * Add new card information. * If there are past due invoices in your account you must now activate the new card information in our system by manually making payment for any invoice that is due or past due (see the HOW TO below). Auto-payment will resume with the next billing cycle. HOW TO MANUALLY PAY INVOICES, with your CREDIT CARD ON FILE: > Hover over Accounting in the menu at left. > Click on Invoices to bring up all invoices. > If an invoice is open (not paid) there will be a small box to the left of the listing. > Click on the box to the left of the invoice you want to pay, to place a check mark in the box. > Click on the “Pay By CC” button. > A small window will open with your credit card and invoice information. > Click on the Make Payment button.